Legal Notice

Last updated: April 22, 2026

This Legal Notice provides general website and brand information for the official Sentorise website.

1. About This Website

This website offers products under the Sentorise brand.

Unless expressly stated otherwise, the policies on this website apply only to purchases made directly through this website.

2. Other Sales Channels

Sentorise products may also be available through Amazon, other online marketplaces, distributors, resellers, or third-party sales channels.

Orders placed through those channels may be subject to the applicable terms, policies, pricing, fulfillment arrangements, return procedures, warranty handling, and customer service practices of the relevant platform or sales channel.

3. Product Information Notice

Sentorise products may include lithium batteries, lithium iron phosphate batteries, and related power products. Such products may be subject to transportation restrictions, carrier limitations, special handling rules, destination restrictions, safety requirements, and technical compatibility requirements.

Product information on this website is provided for general reference. Customers are responsible for confirming compatibility, installation conditions, and proper use before purchase and installation.

Website information does not replace technical evaluation, professional advice, or qualified installation assessment.

4. Intellectual Property

All trademarks, logos, brand names, product images, product descriptions, designs, manuals, graphics, videos, text, and other website content are protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, modified, distributed, sold, displayed, or used for commercial purposes without prior written authorization, except as permitted by applicable law.

5. No Unauthorized Use

Unauthorized use of the Sentorise brand, product images, product descriptions, certificates, technical documents, website content, or business information is prohibited.

We reserve the right to take appropriate action against misuse, infringement, counterfeiting, misleading representation, unauthorized resale claims, or other improper use of our brand or materials.

6. Website Accuracy

We make reasonable efforts to keep website information accurate and current. However, product specifications, prices, availability, shipping options, packaging, accessories, promotions, and website content may change from time to time.

We do not guarantee that all information on the website will always be complete, accurate, current, or error-free. Where an error is identified, we may correct it, cancel affected orders, update information, or take other appropriate action, subject to applicable law.

7. Return Address Notice

The contact information shown on this website is for customer support and correspondence purposes only. It is not a product return address, warehouse address, service center, or customer walk-in location.

Do not return any product without prior written authorization.

Approved return instructions and the designated return address will be provided by our customer support team after review.

8. Contact

For legal, business, customer service, or policy-related inquiries, please contact:

Sentorise Customer Support
Email: [email protected]

9. Regulatory Registrations

Germany (Deutschland) VAT Number: DE456359817 · Tax Number: 15/386/85849 Packaging Registration (Verpackungsregister): DE3211405650846 WEEE Registration (Elektrogesetz): 33736135

France VAT Number: FR31989375530 · SIRET: 98937553000015 Packaging Registration: FR451595_01YOLN · EORI: FRCN989375530

Netherlands Battery Registration: RL10007589

United Kingdom VAT Number: GB500901051 · EORI: GB500901051000